Move from Active24

Contact \| Support \| Webmail
Active Domain Active Home Active Business Active BusinessMail Add-ons Partner Affiliates	My Account	What's my password?

Support

Moving a domain AWAY FROM Active 24

The process of moving a domain away from Avctive 24 requires you to make sure you have contacted/registered the domain with the new registrar. The transfer process will require the use of a EPP-/Authorisation code or a TAG change.
Please see details of a TAG and AUTH CODE below.

All financial records must be up to date before a move out can be authorised. Please contact sales@active24.co.uk for finanacial issues.

Important elements related to a Domain transfer:

1. What is an Authorization (EPP) code?

The AUTH code (EPP code) is created at the time a domain is registered. Domain transfer requests must include the AUTH code to confirm transfer authority. The AUTH code can be found by contacting your current Domain Registration Service Provider and they must provide it to you.

When moving away from us please provide this Auth code to the new Registrar.

When moving to us please provide us with the Auth code from the old registrar.

2. What is a FOA form?

A Form of Authorisation is a very important document the owner of a domain needs to sign for transferring his domain. We are required to have a signed FOA for all transfers for the following type of domains: .com .net .info .org .biz .name

3. What is a TAG?

A TAG is a unique ID created for all registrars. Nominet is the Registry for .uk domain names only and issue TAG’s to registrars.

Our TAG is ACTIVEISP-NO so when moving a domain to us the losing registrar will have to change the existing TAG to ours. Alternatively if moving away from us to another registrar, the TAG must be sent to us to complete the change.