Outlook Express

Contact \| Support \| Webmail
Active Domain Active Home Active Business Active BusinessMail Add-ons Partner Affiliates	MyAccount	What's my password?

Support

How to set up your e-mail account in Outlook Express

Here is procedure about how to set up Outlook Express with your e-mail account from Active24.
Before you begin it is important that you have the information found here.

1. Start Outlook Express and under Tools menu choose Accounts.

NOTICE: If the Internet Connection Wizard starts automatically when you open Outlook Express then you can go direct to step 3.
2. Click Add and then Mail to activate the Internet Connection Wizard.

3. Your Name: Write in the name that you want to be shown on the screen when recipients receive e-mail from you. Most choose to use their full name, but the choice is up to you. Click Next when this is done.

4. Internet E-mail Address: Write in your e-mail address and click Next.

5. E-mail Server Names you can choose Pop3 or Imap from the drop down box. If you are unsure of which one you should choose, then leave it as suggested. Set in Incoming and Outgoing Mail Server and click Next.
Important concerning SMTP (Outgoing mail server)
Multiple internet-suppliers have closed port 25 in their network settings, so that customers that have internet access through these suppliers can only use their SMTP-server (outgoing mail server).
Try to send a test e-mail. If it fails to be received then you must change to the SMTP-server that your internet-supply uses.
Click here for a list of internet suppliers with their information and servers.

6. Internet Mail Logon: Write the email address in Account Name and the password to your e-mail address. IMPORTANT: Tick Secure Password Authentification (SPA).
Click Next.

7. Congratulations: Click Finish to save the set up that you have been through.

To be sure that your e-mail account is working send an e-mail to yourself or a friend to see if it is received. You send and receive mail by clicking the Send/Receive button which is topmost in the program. After you have written a new e-mail and click Send.

How to check/modify your settings of your mail account
- Go to "Tools" -> "Accounts" -> double click on your mail address..

- Go to the interface Servers and check that your settings are correct.
- Remember to tick: My server requires authentication. If you use our outgoing mail sever

Under Advanced you can choose to save a copy of the mail on the server.
Then you can at a later date download the mail to another machine or
via the webmail.