Entourage

Here is the procedure of how you can set up Entourage with your email account from Active24. .

Before you start it is important that you have the information found here.

If you get problems with your username, swap out @ with %, so that your username looks like your e-mail address with a % instead: name%yourdomain.com

Add an e-mail account in Entourage

- Go to "Account Setup Assistant" under “Tools” and “Accounts”.
- Type in the name that you want to have shown.

-Select "I already have an e-mail address that I’d like to use" and type in your e-mail address.

- Select"POP"
- Set in Incoming and Outgoing Mail Server and click Next.
Important concerning SMTP (Outgoing mail server)
Multiple internet-suppliers have closed port 25 in their network settings, so that customers that have internet access through these suppliers can only use their SMTP-server (outgoing mail server).
Try to send a test e-mail. If it fails to be received then you must change to the SMTP-server that your internet-supply uses.
Click here for a list of internet suppliers with their information and servers..

- "Account ID": your complete e-mail address.
- "Password": The one you set up in the control panel when you created  the e-mail account, and tick: "Save password in my Mac OS keychain".

- When the set up of the mail account is complete, you must go into "Edit Account", if you use our outgoing mail server.
- Click on the button: "Click here for advanced sending option".

- Tick: "SMTP server requires authentication" and choose "Use same settings as receiving mail server".